Shipping policy

Shipping Policy

Where We Ship We ship worldwide from the United Kingdom. All orders are carefully packaged to ensure your jewellery arrives safely.

Processing Time Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery Times

United Kingdom

  • Standard Shipping — £3.95 (2-4 business days)
  • Free Shipping on orders over £50

European Union

  • Standard Shipping — £8.95 (5-10 business days)
  • Free Shipping on orders over £75

Rest of World

  • Standard Shipping — £12.95 (7-14 business days)
  • Free Shipping on orders over £100

Tracked & Signed Shipping All orders are sent via Royal Mail Signed For service, so you can track your parcel and we have proof of delivery.

Customs & Import Duties International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to help.